Schedule details subject to change:

8:00am – 9:00am – Breakfast

9:00am – 9:30am – Program Kickoff

  • Steve Carvell, Faculty Director

9:30am – 10:30am – Leading with Versatility

  • Andrew Quagliata, Senior Lecturer, Cornell University
  • In this engaging session, you will be introduced to the Social Style Model, a framework for understanding and adapting to different communication styles. You will learn how to recognize your own style and the styles of others, and how to use this knowledge to understand and enhance your leadership effectiveness.

10:30am – 10:45am Break

10:45am – 12:00pm – Emotional Intelligence Essentials for Higher Education Leaders

  • Andrew Quagliata, Senior Lecturer, Cornell University
  • This engaging workshop will provide participants with an understanding of emotional intelligence and its five components: self-awareness, self-regulation, motivation, empathy, and social skills. Through self-reflection exercises and interactive activities, participants will develop practical strategies to enhance their emotional intelligence. Facilitated discussions will offer a platform for knowledge-sharing and networking among the participants, making it a valuable opportunity for personal and professional growth in the context of higher education leadership.

12:00pm – 1:00pm – Lunch

1:00pm – 2:45pm – Negotiations

  • Stephen Sauer, Senior Lecturer, Cornell University
  • In this session, you’ll gain a greater understanding of how people behave in cooperative and competitive situations. You’ll be exposed to essential theories and concepts for analyzing and managing the process of negotiation as it is practiced in a variety of settings. Through a series of role-play exercises, you’ll discover how to execute proven tactics, refine your personal negotiating style, and improve your ability to bargain successfully and ethically in any situation. Along the way, you’ll gain new appreciation for how negotiating skills can help you overcome a wide range of challenges at work and beyond.

2:45pm – 3:00 pm – Break

3:00pm – 5:00pm – Negotiations, continued

5:30pm – 7:00pm Reception – Terrace Lounge, The Statler Hotel

Schedule details subject to change:

8:00am – 9:00am – Breakfast

9:00am – 10:30am – Labor and Employment in Higher Education

  • David Sherwyn, John and Melissa Ceriale Professor of Hospitality Human Resources, Cornell University
  • In this session, you’ll gain a clearer understanding of the most pressing labor and employment law issues facing higher education today. You’ll explore key topics such as sexual harassment involving employees, faculty, and students; the application of the Americans with Disabilities Act in accommodating employees; and evolving expectations around religious accommodations. The session will also examine the growing role of unions among graduate students and faculty, and what that means for institutional leadership. Because university administrators and faculty oversee both employees and students, a strong understanding of labor and employment laws—particularly those unique to higher education—is essential. Professor David Sherwyn will guide you through these critical issues, helping you navigate risk, ensure compliance, and lead with confidence in a complex regulatory environment.

10:30am – 10:45am – Break

10:00am – 12:00pm – Labor and Employment in Higher Education, continued

12:00pm – 1:00pm – Lunch

1:00pm – 2:45pm – Managing and Leading Teams

  • Bruce Tracey, Kenneth and Marjorie Blanchard Professor of Human Resource Management,Cornell University
  • This program will focus on the real-world leadership challenges that you and your teams face. We will examine these challenges using a future-looking perspective, and identify some of the most impactful and effective ways to energize, engage, and develop your teams. You will gain insights about your personal leadership style, and have opportunities to improve skills that promote motivated and high-performing teams who will help you exceed your operational and strategic goals.

2:45 – 3:00pm – Break

3:00pm – 5:00pm – Managing and Leading Teams, continued

Evening on your own – option to walk to Morrison Dining Hall for dinner

Schedule details subject to change:

7:30am – 8:30am – Breakfast

8:30am – 10:45am – Resolving Conflict in Higher Education

  • Katrina Nobles, Director of Conflict Programs, Cornell University
  • Higher education institutions have often been described as microcosms of our broader society. As conflict escalates nationally and internationally, we are witnessing it escalate on our campuses as well. This session will explore the types, levels, and sources of conflict within the complex system of higher education. You will have the opportunity to explore strategies and techniques for managing conflicts, considering the various roles from which conflict can be engaged and the impact of diverse strategies on different levels and communities within the higher education system. By the end of the session, you will have a personal action plan that prepares you to effectively manage conflict in your role.

10:45am – 11:00am – Break

11:00am – 12:15pm – Session TBD

12:15pm – 1:15pm – Lunch

1:15pm – 2:45pm – Leveraging Community-Engaged Learning: A Strategic Imperative for Higher Education Leadership

  • Basil Safi, Executive Director for the David M. Einhorn Center for Community Engagement, Cornell University
  • Jacob Dillabaugh, Associate Director of Strategy & Operations for the David M. Einhorn Center for Community Engagement, Cornell University
  • This session will examine the critical role of higher education senior leaders in fostering and sustaining community-engaged learning initiatives as a cornerstone of institutional excellence and public value. Community-engaged learning represents a transformative approach that extends far beyond traditional classroom boundaries, offering universities a powerful mechanism to demonstrate their relevance and value in today’s society. When higher education leaders actively support and prioritize community-engaged learning, they create multiple vectors of impact: students gain real-world experience and develop civic responsibility, faculty members engage in meaningful scholarship that addresses pressing societal challenges, and local communities benefit from the university’s intellectual and human capital. This symbiotic relationship strengthens town-gown connections, potentially leading to increased public support for higher education, enhanced institutional reputation, and improved student recruitment and retention. Through case studies and empirical evidence from Cornell’s past decade of learning, this session will demonstrate how strategic investment in community-engaged learning can position institutions as anchor institutions that drive regional economic development, address social inequities, and prepare graduates who are both career-ready and civically minded. Participants will gain insights into successful models for implementing and scaling community-engaged learning initiatives, along with strategies for measuring and communicating their impact to diverse stakeholders.

2:45pm – 3:00pm – Break

3:00pm – 4:30pm – Centers & Institutes

  • Linda Barrington, Associate Dean for Strategy and Societal Impact at the SC Johnson College of Business, Cornell University

4:30pm-5:00pm – Challenging Dynamics of Professional Academic Leadership

  • Steve Carvell, Faculty Director
  • In this session, we’ll discuss the unique challenges staff face when working within academically driven institutions, where priorities, decision-making, and culture are often shaped by faculty leadership. We’ll also explore practical approaches for navigating these dynamics, and how you can advance institutional goals within shared governance structures.

5:30pm – 7:00pm – Networking Dinner

Schedule details subject to change:

8:00am – 9:00am Breakfast

9:00am – 10:00am – The Future of the American University

  • Ariel Avgar, David M. Cohen Professor, Cornell University
  • Steve Carvell, Faculty Director
  • This moderated session with Ariel Avgar, co-chair of Cornell’s Committee on the Future of the American University, will explore how institutions can adapt to a rapidly changing higher education landscape. The committee is a faculty-led initiative charged with navigating the “defining moment” currently facing the sector, shaped by declining public trust, shifting government relations, and the rapid acceleration of artificial intelligence. Participants will gain critical insights into leading through this consequential era by balancing foundational academic values with the bold evolution required to serve future generations.

10:00am – 10:15am – Break

10:15am – 11:15am – Provost Office Perspective: Undergraduate Education and Enrollment Management

  • Lisa Nishii, Professor and Vice Provost for Undergraduate Education, Cornell University
  • Steve Carvell, Faculty Director

11:15am – 12:15am – Focused Fundraising in 2027 and Beyond

  • Tom Gaube, Executive Director of Alumni Affairs and Development, Student & Campus Life and Athletics & Physical Education, Cornell University 
  • Jen Kwiatkowski, Student & Campus Life and Athletics & Physical Education, Cornell University 
  • This session explores how universities of all sizes can strengthen non‑academic fundraising in an era when tuition and government support are no longer enough. Presenters will share practical strategies for engaging donors at all levels across athletics, student life, and educational initiatives. Attendees will hear how Cornell approaches outreach and builds broad-based support, with insights relevant to institutions from powerhouse programs to smaller schools. The session also looks ahead to the future of the American university and the role diversified philanthropy plays in long-term resilience.

12:15am – 12:45pm Certificate Presentations and Closing

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