Adaptive Healthcare StrategyCornell Certificate Program

Dr. Kristie Busch is an Assistant Professor of Clinical Emergency Medicine at Weill Cornell Medicine and Assistant Attending Physician at NewYork-Presbyterian. Dr. Busch earned her Bachelor of Science degree in Biology with honors from SUNY Stony Brook. She then attended New York College of Osteopathic Medicine and completed a residency in emergency medicine at Good Samaritan Hospital Medical Center in West Islip, NY, where she served as chief resident. Dr. Busch is a board-certified osteopathic physician.

Dr. Busch is actively involved in the Emergency Medicine Telehealth Program at NewYork-Presbyterian/Weill Cornell Medicine and is an educator at the Weill Cornell Medicine Center for Virtual Care. She has a strong passion for education and has attended multiple national conferences on telemedicine education. Dr. Busch is also committed to expanding the utilization of telemedicine.

Dr. Peter Greenwald is the Director of Telemedicine for the Department of Emergency Medicine at Weill Cornell Medicine/NewYork-Presbyterian. He is a Clinical Assistant Professor of Clinical Emergency Medicine at Weill Cornell Medical College. Dr. Greenwald completed his residency at Albert Einstein College of Medicine and received a Master’s degree from the Mailman School of Public Health. He graduated summa cum laude from SUNY Downstate Medical Center and magna cum laude from Williams College, where he studied biology.

As a clinician and administrator involved in the initial creation of the telemedicine practice at a large enterprise, Dr. Greenwald has a personal understanding of the evolving educational needs of providers practicing telemedicine. Dr. Greenwald is active in telemedicine research and teaching. His education in research design, coupled with decades of experience as a clinical educator and his administrative experience, make him well suited to provide instruction for practitioners entering telemedicine work.

Dr. Ji Won Kim is an Assistant Professor of Clinical Emergency Medicine and Assistant Professor of Clinical Pediatrics at Weill Cornell Medicine and an Attending Physician at Komansky Children’s Hospital at Weill Cornell Medical Center and NewYork-Presbyterian Lower Manhattan Hospital. Dr. Kim earned her Bachelor of Science degree in Biomedical Engineering at Columbia University and attended New York Medical College for her M.D. She completed her residency in Pediatrics at NewYork-Presbyterian Hospital/Weill Cornell Medical Center and her Pediatric Emergency Medicine Fellowship at Yale New Haven Hospital.

Dr. Kim is the Director of Pediatric Emergency Telemedicine at NewYork-Presbyterian/Weill Cornell Medicine. She is actively involved in expanding the utilization of telemedicine in pediatric patients.

Dr. Maria Lame is an Assistant Professor of Clinical Emergency Medicine and Assistant Professor of Clinical Pediatrics at Weill Cornell Medicine and an Attending Physician at Komansky Children’s Hospital at Weill Cornell Medical Center and NewYork-Presbyterian Lower Manhattan Hospital. Dr. Lame earned her Bachelor of Science degree at Queens College and attended SUNY Downstate Medical Center for her M.D. She completed her residency in Pediatrics at Jacobi Medical Center and her Pediatric Emergency Medicine Fellowship at New York University Langone Medical Center/Bellevue Hospital Center.

Dr. Lame is also the Associate Director of Pediatric Telemedicine at NewYork-Presbyterian Hospital. She is passionate about addressing issues related to disparities in healthcare, with a focus on ensuring telemedicine services are accessible to patients in underserved communities.

Dr. Neel Naik is an Assistant Professor of Clinical Emergency Medicine and the Director of Emergency Simulation Education at NewYork-Presbyterian/Weill Cornell Medicine. Dr. Naik obtained his Bachelor of Science and M.D. degrees from Northwestern University. After completing his Emergency Medicine residency and chief residency at New York University Langone Medical Center/Bellevue Hospital Center, he then pursued a simulation fellowship with a focus on curriculum design and remediation.

As the Director of Emergency Medicine Simulation, Dr. Naik has not only established the simulation education program for the NewYork-Presbyterian Emergency Medicine Residency Program, but he has also continued to develop the program for medical students, residents, nurse practitioners, physician assistants, and faculty. In addition, he has led the development of the telemedicine curriculum at the Weill Cornell Medicine Center for Virtual Care and within Weill Cornell Medical School. For these innovations in telemedicine education, Dr. Naik was awarded the 2019 SAEM Simulation Innovator of the Year Award. He has spoken nationally on the topic of telemedicine education and the skills required to practice the art of telemedicine.

Dr. Rahul Sharma is Professor and Chairman of the Department of Emergency Medicine at Weill Cornell Medicine and Executive Director of the Weill Cornell Medicine Center for Virtual Care. He is also the Emergency Physician-in Chief at NewYork-Presbyterian/Weill Cornell Medical Center. In addition, he serves as the Chief and Medical Director for the NYP EMS Enterprise and in several other executive roles, including as a member of the New York State Board for Medicine and as President of the NewYork-Presbyterian Hospital Medical Board.

Dr. Sharma is a national leader in the fields of emergency medicine, healthcare operations, telemedicine/virtual healthcare, and innovation. Since 2016, he has founded and launched several telemedicine programs, including the award-winning Emergency Department Telehealth Express Care and the Weill Cornell Medicine Center for Virtual Care. Most recently, Dr. Sharma led efforts to transform emergency medicine healthcare delivery in response to the COVID-19 pandemic. He has been an invited guest speaker at several national and international programs, including the National Academy of Medicine. Dr. Sharma is the recipient of several awards, including Crain’s New York Business 2020 Notables in Health Care, the American College of Emergency Physicians National Faculty Teaching Award, and the 2017 Emergency Care Innovation of the Year Award. In 2019, Dr. Sharma was named a top 25 innovator in the healthcare industry by Modern Healthcare as well as one of EMRA’s 45 under 45 Influencers in Emergency Medicine.

Dr. Jonathan St. George an Assistant Professor of Clinical Emergency Medicine and Assistant Attending Physician at Weill Cornell Medicine/NewYork-Presbyterian. Dr. St. George obtained his Bachelor of Arts degree from University of California, Berkeley and his M.D. from Columbia University College of Physicians and Surgeons. He completed a combined residency in Emergency Medicine at Columbia University College of Physicians and Surgeons and Weill Cornell Medical College.

Dr. St. George has diverse clinical experience in rural, urban, community, academic, and international settings. He also serves as an educator and remains focused on the transformation of medical education by designing learning delivery systems that merge digital and physical space to meet learners where they live. He continues to work on creating new ways to help clinicians move safely and comfortably into the digital space to meet both clinical and educational challenges in the current environment.

Maria Wolfe is a senior lecturer of management communication at the Cornell Nolan School of Hotel Administration and teaches courses in business writing, persuasive communication, and oral delivery skills. She has over 25 years of teaching experience and has taught communication and management classes in the U.S. and internationally. Maria holds a PhD in rhetoric and professional communication and has won several teaching excellence awards. Most recently, her expertise led to two newly developed eCornell courses: “Impactful Unscripted Communication” and “Virtual Communication.”

Maria has worked with business professionals and industry groups to coach them in effective written and oral skills, powerful stage presence, overcoming speech anxiety, and leadership communications. In addition to her involvement in undergraduate and executive education programs, Maria serves as the Communication Center director at the Nolan School of Hotel Administration.

Judi Brownell is Professor Emeritus at the Nolan School of Hotel Administration, Cornell University, where she has served as Dean of Students, Associate Dean of Academic Affairs, and Director of Graduate Studies. Dr. Brownell teaches graduate and undergraduate courses in listening, leadership, communication, and organizational behavior, and her online programs are taken worldwide. Her current research interests include identifying key competencies associated with leadership effectiveness, managerial listening behavior, and enhancing service quality.

Dr. Brownell has published nearly 100 articles in professional journals and written numerous other publications. Her textbooks include “The Listening Advantage”; “Organizational Behavior for the Hospitality Industry” (with Florence Berger); “Organizational Communication and Behavior” (with Allan Frank); and “Listening: Attitudes, Principles, and Skills,” now in its seventh edition. A past president of the International Listening Association and the recipient of listening research awards, Dr. Brownell has been inducted into the International Listening Association’s Hall of Fame.

Allan Filipowicz is clinical professor of management and organizations at the Samuel Curtis Johnson Graduate School of Management at Cornell University. Professor Filipowicz’s research focuses on how emotions drive or impede leadership effectiveness, at both the intrapersonal and interpersonal levels. Within this domain, he studies the relationship between emotions and risky decision making; the influence of humor on both leadership and negotiation effectiveness; the impact of emotional transitions in negotiations; and the relationship between genes, chronotype (morningness–eveningness) and performance. His work has been published in the Journal of Personality and Social Psychology, Journal of Behavioral Decision Making, Journal of Operations Management, International Journal of Forecasting, Creativity Research Journal, Journal of Circadian Rhythms, and Scientific Reports.

Professor Filipowicz teaches Managing and Leading Organizations (recently winning a Best Core Faculty Award), Negotiations, Executive Leadership and Development, Leading Teams, and Critical and Strategic Thinking. He has taught executives across the globe, from Singapore to Europe to the US, with recent clients including Medtronic, Bayer, Google, Pernod Ricard, and Harley-Davidson. Professor Filipowicz received his PhD from Harvard University. He holds an MBA from The Wharton School, an MA in International Affairs from the University of Pennsylvania, and degrees in electrical engineering (MEng, BS) and economics (BA) from Cornell University. His professional experience includes banking (Bankers Trust, New York) and consulting, including running his own boutique consulting firm and four years with The Boston Consulting Group in Paris.

Rohit Verma (Professor, Operations, Technology, and Information Management area; School of Hotel Administration; Cornell SC Johnson College of Business) is currently on leave from Cornell University and serving as the Founding Provost/Rector (Chief Academic Officer) of VinUniversity, Hanoi, Vietnam. Prior to his current appointment, Dr. Verma was the Dean of External Relations for Cornell SC Johnson College of Business (May 2016 – June 2019), Singapore Tourism Board Distinguished Professor (January 2014 – June 2019), Executive Director of Cornell Institute for Healthy Futures (July 2015 – June 2018), and Executive Director of Cornell Center for Hospitality Research (July 2009 – June 2012).

General George W. Casey, Jr. enjoyed a 41-year career in the U.S. Army following his graduation from Georgetown University’s School of Foreign Service in 1970. He is an accomplished soldier and an authority on strategic leadership. As the Army Chief of Staff, he led one of our largest and most complex organizations during one of the most extraordinary periods in our history. He is widely credited with restoring balance to a war-weary Army and leading the transformation to keep it relevant in the 21st Century. Prior to this, from July 2004 to February 2007, he commanded the Multi-National Force – Iraq, a coalition of more than 30 countries. He guided the Iraq mission through its toughest days and set the conditions for our long-term success.

Currently, he lectures internationally on leadership to the leaders of national and multinational corporations and at other business schools. He serves on several corporate boards and numerous boards of organizations that support our servicemen and women, our veterans, and their families. He also teaches international relations at the Korbel School in Denver.

He has published a book, Strategic Reflections, Operation Iraqi Freedom, July 2004-2007 (October 2012), about his experiences in Iraq, and two articles on leadership: “Leading in a VUCA World”, Fortune Magazine (March 20, 2014), and “Volatile, Uncertain, Complex and Ambiguous: Leadership Lessons from Iraq”, Chapter 1, Changing Mindsets to Transform Security, (December 2013).

He holds a Masters Degree in International Relations from Denver University, and served as a Senior Fellow at the Atlantic Council of the United States, a foreign policy think-tank. He has broad international experience. Born in Japan, he served in operational assignments in Europe, the Balkans and the Middle East.

Dr. Robert Karpman received his medical degree from the University of Pennsylvania and an MBA from the University of Phoenix, while he was the director of the Phoenix Orthopedic Residency Program. Dr. Karpman has been an entrepreneur for most of his 34 years in the healthcare arena. During his residency in orthopedic surgery, Bob worked with a well known orthopedic company to develop a new device to aid in the healing of fractures. The device was later manufactured and marketed by the company. Later, he received his own patent for a bone screw to aid in the fixation of fractures that occurred in osteoporotic individuals that was later licensed to another orthopedic manufacturer. As a busy clinician, he developed a high quality medical education program in Phoenix, Arizona, performed both clinical and basic science research, wrote a book and many articles in peer review publications.

Following his clinical career, he became a chief medical officer at two community hospitals. Since the summer of 2015, he has devoted most of his time to serving as an adjunct professor in the biomedical engineering department at Cornell and recently has taught a course he developed entitled “Business as a second language: From molecules to moola!” to introduce basic business and managerial skills to graduate science, engineering, and technology majors.

Bob also serves as the director of the Business Minor for Life Science Majors in the Dyson School for Applied Economics and Management, which is part of the SC Johnson College of Business at Cornell University. He was recently appointed to a professor of practice position at Dyson, and also the graduate faculty in applied economics and management. He has added several courses to the curriculum to encourage students in the life Sciences to pursue business and management skills during their undergraduate experience.
He also serves as a mentor in the Blackstone Launchpad Program at Cornell.

Recently, Bob has created a 7-course on-line certificate program as part of eCornell in business and management skills for healthcare professionals. He is the founder and CEO of Geri-Safe, Ltd., a start-up company whose mission is to develop and manufacture innovative technology to improve the safety and well being of elderly individuals.

Amy Newman is a Senior Lecturer Emerita of Management Communication at the Cornell SC Johnson College of Business. At the Nolan School of Hotel Administration, she taught courses in business writing, oral communication, persuasive communication, corporate and crisis communication, and organizational behavior. At the Dyson School of Applied Economics and Management, Newman served as the faculty director of Grand Challenges, a community-engaged learning curriculum.

Before Cornell, Newman had a career in human resources at Canon, Scholastic, and Reuters. She is a graduate of Cornell University and Milano School of Policy, Management, and Environment at The New School.

Newman is the author of “Recovery at Work: Using Twelve Step Principles for Professional Success,” “Building Leadership Character,” and the textbook “Business Communication and Character” (12th edition). Newman maintains a blog of news stories about business communication and character at amynewman.com.